Store Policies
RETURN POLICY FOR WAYNE VISION
All sales of prescription and non-prescription eyeglasses and sunglasses are final.
If, however, there are any discrepancies with the prescription, changes in lenses are included at no charge within 60 days of purchase date. If you have a special type of eyeglass lens — such as a progressive lens that can be difficult for some wearers to get used to —we will remake your lens into a lined bifocal or single-vision lens at no additional charge. If this type of change needs to be made there will be no refund between the cost of the progressive lens and the new lens.
All orders require at minimum 50% deposit.
Adjustments for glasses and minor repairs are provided free of charge.
All name-brand eyeglass frames are under manufacturer warranty for any manufacturing defects for up to one year from the date of purchase. This does not include accidental damage or breakage that has been incurred to the frames. Even though the eyeglass frame is under warranty by the manufacturer, the manufacturer does not pay for the shipping and handling for the exchange of the defective frames for the new frames. The patient will be responsible for the two-way shipping costs involved, which is approximately $20.00.
POLICY FOR PICKING UP EYEGLASSES
All eyeglasses that have been prescribed, fitted, and purchased by the patient will be kept in the office for a total of one year from the date of purchase. If the patient does not pick up his/her eyeglasses within that year, they shall, by default, become the property of Wayne Vision, and we will no longer be responsible for those eyeglasses after that one-year time period.
Any exceptions to this policy are at the discretion of the Wayne Vision staff.